OLG logo
OLG logo

Rules & Regulations

  1. A gaming product is valid only for the event for which it is purchased.
  2. All camera use is prohibited inside the Charitable Gaming Centre unless preauthorized by the Operator.
  3. All prizes valued at $1,000 or more are subject to a Family Responsibility Office (FRO) check. Proper government issued identification is required to claim the prize.
  4. All product offerings are subject to change at the discretion of OLG.
  5. Altering and/or splitting or cutting bingo paper / cards for the purpose of sharing between players are prohibited. Any prizes won on altered bingo paper / cards will not be honoured.
  6. Any winning claim must be made before the Caller announces the game is closed in order for the claim to be valid. In the case of a game with more than one segment / prize value, “BINGO” must be called prior to the segment being closed to be eligible for the prize value of that segment.
  7. Bingo numbers shown on the monitor are only in play once they have been announced by the caller.
  8. Bingo product cannot be reserved.
  9. Charitable Gaming Centre entry is limited to persons 18 years of age or older.
  10. Charitable Gaming Centre has the right to restrict players to one device.
  11. Charitable Gaming Centre is not responsible for lost or stolen personal items.
  12. Charitable Gaming Centre may require the pre-allocation of seating in certain events.
  13. Charitable Gaming Centre reserves the right to limit or refuse food and/or beverage consumption purchased outside the Charitable Gaming Centre.
  14. Charitable Gaming Centre reserves the right to refuse admittance.
  15. Consumption of cannabis or cannabis products, whether by smoking, vaping, or other means, is not permitted on any portion of premises operated by Bingo World & Gaming, including within any designated smoking patios, shelters, parking lots or any other enclosed or open space available for public use. Bingo World may ask a player that has failed to comply with this Cannabis Policy to leave the premises, and may issue a temporary trespass ban if it is reasonably required in the circumstances. Players who wish to consume cannabis can do so anywhere outside Bingo World & Gaming premises as may be legally permitted.
  16. Each player must purchase a minimum three (3) strip book in order to purchase or play extra cards or specials.
  17. Every effort will be made to prevent duplicate cards; in the unlikely event of a duplicate card, prizes will be divided equally amongst all validated cards.
  18. For electronic bingo cards, all balls called must be acknowledged on the electronic player device, in order for the ‘Bingo’ to be valid.
  19. For the comfort and respect of other customers, cell phones and other electronic devices should be turned off or put on silent mode. Charitable Gaming Centre reserves the right to ask a customer to stop using cell phones and/or other electronic devices at any time.
  20. Foul language, bad behaviour or disrespect of other players, staff members and/or charity volunteers will not be tolerated. Customers should be respectful and failure to do so could result in being asked to leave the premises.
  21. It is the player’s responsibility to bring their ‘Bingo’ to the Caller’s attention, either verbally or by way of a device, prior to the next number being called.
  22. Management is only permitted to sell games approved by OLG.
  23. Persons who appear under the age of 25 will be asked to produce valid, government issued, photo identification as proof of age.
  24. Players may not remove tickets from inside the clear Break Open Ticket (BOT) container.
  25. Prizes will ONLY be paid to the winning player/s.
  26. Seating is on a first come, first serve basis.
  27. Sharing of player devices or gaming product is prohibited.
  28. The acceptance of foreign currency and exchange rates are subject to the discretion of the Charitable Gaming Centre management.
  29. The bingo card numbers and serial numbers must be visible in order to verify a bingo and ensure game integrity.
  30. The Charitable Gaming Centre reserves the right to impose a minimum purchase requirement as approved by OLG.
  31. The following individuals are not permitted access to the Charity Gaming Centre: Individuals who appear intoxicated; those restricted from accessing the gaming site or playing a lottery scheme as a condition of a court order; those who have been excluded from the site under subsection 3.6(1) of the Gaming Control Act as noted by the Registrar of the Alcohol and Gaming Commission of Ontario.
  32. Violation of House Rules and/or Rules for Bingo Games and/or Government Regulations may result in a player not being awarded the prize.